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Our validation process helps ABC meet only the highest testing standards.
Job Analysis
To establish a valid certification program, we conduct job analyses which identify responsibilities required of an operator and the capabilities needed for successful performance. Subject matter expert workshops are held to develop national operator surveys focusing on tasks and capabilities required for successful job performance. As part of this process, operators rate job tasks on scales for frequency of performance and potential seriousness of inadequate performance.
The results are analyzed for each class of exam and reviewed by our technical subject matter experts in order to determine the content of future certification exams. The results of the job analyses are found in the exam Need-to-Know Criteria.
Item Development
The results of the job analyses are used as a basis for developing new exam items. Training and guidelines provided by ABC assist subject matter experts in developing effective test items. Only items that meet ABC’s specifications and cover topics from the Need-to-Know Criteria are accepted by ABC.
Item Validation
All new questions are validated by a minimum of five subject matter experts before being included on an exam. During validation, each item’s technical accuracy and relevance, along with reference, is verified. Experts also confirm the correct answer is the best answer, and that the distractors are incorrect, but plausible. In addition, each question is analyzed by ABC staff for style and readability. During the past five years, approximately 3,500 new exam questions have been validated and added to the ABC Item Bank.
ABC Validation & Examination Committees
Our detailed validation procedure is described in:
- The pamphlet Validating Your Certification Exam
- The publication A Guidebook on the Best Practices for Validating Operator Licensure Exams (available for purchase from the ABC office).

